Privacy Policy
Last Updated: January 2025
Heauser's Plaza Tire Co., Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect information about you in various ways, including:
- Personal Information: Name, email address, phone number, mailing address, and other contact information you provide when requesting services or contacting us.
- Vehicle Information: Year, make, model, VIN, and service history to provide accurate automotive services.
- Payment Information: Credit card numbers, billing addresses, and payment details to process transactions.
- Website Data: IP address, browser type, device information, pages visited, and other analytics data collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our tire and automotive services
- Process transactions and send related information
- Communicate with you about services, appointments, and inquiries
- Send promotional materials and updates (with your consent)
- Analyze website usage to improve user experience
- Comply with legal obligations and protect our rights
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations (payment processors, tire suppliers)
- Professional advisors (attorneys, accountants)
- Law enforcement when required by law
- Business partners with your consent
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your preferences and activity. You can manage your cookie preferences through our Cookie Policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Data Retention
We retain your information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Service records may be retained for the lifetime of your vehicle or as required by California law.
Your Rights Under California Law
As a California resident, you have the right to:
- Know what personal information we collect and how we use it
- Request deletion of your personal information
- Opt-out of the sale of personal information (we do not sell information)
- Request a copy of your personal information
- Equal service and price regardless of privacy choices
To exercise these rights, contact us at inbox@heausersplazatireco.app or +1(618) 430-8242.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us immediately.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy periodically. We will post the updated policy on this page with a new "Last Updated" date. Continued use of our services constitutes acceptance of changes.
Contact Us
If you have questions about this Privacy Policy, contact us:
Heauser's Plaza Tire Co., Inc.
17317 Penn Valley Dr
Penn Valley, CA 95946
Phone: +1(618) 430-8242
Email: inbox@heausersplazatireco.app